Global Mindset

When organizations want to do business and operate in different countries, they need business leaders with a new mindset. Thunderbird School of Global Management has identified this mindset as the Global Mindset®.

The Global Mindset®

The Global Mindset® is a set of individual characteristics that help global leaders better influence individuals, groups, organizations and systems unlike his or her own.

The Global Mindset

Why is the Global Mindset essential for Internationally Growing Organizations?

  • High Global Mindset® capitals can improve the results, creativity and trust-building capacity in internationally growing organizations.
    • Global Mindset® skills are correlated with performance indicators like thought leadership, results leadership, people leadership and personal leadership.
  • We can measure the Global Mindset®.
    • We can use the Global Mindset Inventory® (GMI) to measure the Global Mindset® levels of an individual.
  • We can develop the Global Mindset®.
    • We engage many fun and confidence-awakening ways of developing the Global Mindset® that put the individual into the driver’s seat for his/her development.


Core Global Mindset Programs

Introduction to Global Mindset®

Are you sensing new business potential in international markets?

Is your organization likely to work with suppliers, business partners, or employees in international markets?

Will the integration of resources and opportunities across international markets increase the competitiveness of your organization?

The global context of work is no longer the consideration of business people only in the export/import field or in large multinational firms. Our virtual world reduced our geographic distance significantly. Businesses can find a global competitor or related networks right in their backyard today. Entrepreneurs do well when they engage with a global mindset in their start-up planning and accelerator programs.

Yet while we work in this globalized and interconnected world, markets, cultures, countries, and people are still very different across the globe — particularly in a business context. How can you prepare yourself and your team for this immediate and fluent global context? How can you and your team prepare to lead within the global context?

The Global Mindset® is a set of scientifically identified leadership attributes that help individuals influence people from cultures, organizations, and systems unlike their own. This leadership concept is positively correlated with independent success indicators for people, results, thought, and personal leadership, and validated in 62 countries.

Attend this session to gain an understanding of the Global Mindset model and its three strategic domains. Apply your understanding through a case discussion with other participants. Leave this session with an understanding of the Global Mindset assessment and development methodologies that can be designed to help your team and organization succeed in our globally interconnected, disruptive, and fast-changing business landscape.  View upcoming dates.

Cultural Awareness – Connect through Curiosity

Our thoughts, beliefs, and values can turn into communication barriers in collaboration, teaming, and partnership processes. “Culture hides more than it reveals, and strangely enough what it hides, it hides most effectively from its own participants.” said anthropologist Edward Hall.

Individuals with rich intercultural experience develop a quest for adventure that awakens curiosity with a sense of humility.

Attend this session to notice the value of adventure experiences in your life and your leadership capital. Discuss the role of culture broadly and in business. Become aware of your own preferences, and the impact stereotyping and ethnocentricity can have on curiosity and awareness.

Leave this session with a plan for practicing curiosity daily and a new awareness of the crucial role culture plays in our lives. View upcoming dates.

Cultural Competence – Engage and Create through Humility and Openness

Cultural competence can be defined as understanding, appreciating, and interacting with people from different cultures in productive and creative ways. Teams, diverse partnerships, advisory relationships, and collaborations succeed through the cultural competence of participating and leading professionals in today’s interconnected, global, and rapidly changing world.

Attend this session to identify six meta-skills for cultural competence through your discussions on the experience of Starbucks in Italy and Ikea in India. Apply these skills in an experiential learning activity. Evaluate the role of humility in applying these skills effectively and consistently.

Leave this session with a plan for practicing cultural humility, and openness to engage and create with intent daily. View upcoming dates.

Introduction to Building High Performance Teams

Our world is more interconnected, global, and changing faster than ever. The probability to work with others around the world has increased significantly. The importance of cross-functional initiatives in response to change has multiplied. Businesses are finding out that effective teaming and great teamwork have become essential to organizational success.

Attend this session to learn about a facilitated intervention program to improve your team’s effectiveness. Gain an understanding of how team members can co-author an action plan linked to the strengths, weaknesses, and priorities they have identified prior to coming together for this exercise. Discuss how the team leader can engage in this process in various different ways and build a deeper understanding of the team. Identify seven key elements for team effectiveness in our global and virtual world. Notice the importance of a global mindset when leading in today’s business environment.

Leave the session with the knowledge of an intervention methodology to improve your team’s performance also in our virtually enabled business era. View upcoming dates.

Introduction to Negotiations

Are you prepared to succeed in crucial business negotiations during uncertain times? Do you want to empower your employees and constituents with the ability to bring in their diverse perspectives and contribute to organizational creativity, innovation, and performance?

Negotiation skills are more important than ever as small and large businesses find themselves facing challenging as well as adventurous conversations they never imagined having.

Attend this session to identify the necessary conditions and key success measures for negotiations, differentiate between three negotiation strategies, explore turning the question for power into a quest for creative energy, and turn the negotiation process from a battlefield into a dance floor.

Leave this session with the ability to plan for your future negotiations and improve your negotiation performance. View upcoming dates.

Introduction to Coaching

We live in an interconnected, disruptive, and fast-changing world. Dr. Karen Walch, the co-author of Quantum Negotiation – The Art of Getting What You Need points out that increased stress in today’s complex and uncertain environment can make us protective and less trusting, blur our perceptions, and derail our strategies and most importantly, our good intent.

Our experience with the global mindset shows that in a world, where virtual work helps us cross borders and boundaries seamlessly, we can miss critical foreign market information or cultural nuances.

Attend this session to discuss how coaching can help succeed and how specifically our coaching methodology assists leaders in responding to the new work conditions of the 21st century. Leave the session with a plan to include a strategy and accountability partner on your personal path to unlocking previously untapped sources of imagination, productivity, and leadership. View upcoming dates.

F2F & Virtual Global Business Management Skills Workshops

These two-hour workshops can have custom designed themes such as “building relationships” and “communicating effectively.” Contact us at to request a topic.

We also facilitate online executive education courses designed by Thunderbird School of Global Management. Please review our events page to identify the best course opportunity for you or your team and don’t hesitate to contact us if you have any questions.  To receive a 10% discount on registration sign up for StrategicStraits Quarterly on our home page.

Market Entry Workshop

A successful market entry strategy requires understanding the customer, developing a unique value proposition, and building an organizational identity with clear values, mission and vision. These attributes are critical to shaping company products and activities, and communicating effectively with customers and key stakeholders. In this workshop, participants will

  • gain an understanding of the “culture factor” and the importance of “strategic thinking” in business
  • learn how an organizational “innovation and growth system” mentality leads to lasting market entry
  • identify information gaps for critical decision making when planning for market entry


Global Business Performance/Leadership Coaching Sessions

The purpose of these coaching sessions is to help internationally and globally working professionals develop global awareness, seize opportunities and solve problems.  Please take the opportunity to experience our coaching with free weekly sessions.


Custom Designed Workshops

Fill out the form below telling us about your business challenge or training preferences and we will contact you at your convenience.

Custom Design Workshop Request

Fill out the form below telling us about your business challenge or training preferences and we will contact you at your convenience.

For Schools and Institutions of Higher Education

Explore this section to find resources for developing a global mindset in learning environments for children and institutions of higher education.